1.1 Information You Provide

Since our website is used primarily for product reference, trade enquiries, and business communication, we may collect information when you:

• Submit a contact form
• Request a quote
• Request product details
• Email us directly
• Call our office
• Ask for technical or product support

Information you may provide includes:

• Name
• Company name (if applicable)
• Email address
• Phone number
• Business address
• Details about your enquiry or requested quote
• Any messages or notes submitted through our forms or communication channels

This information is used solely for responding to your enquiry and supporting legitimate business communication.

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visits
• Referring source

This helps us improve security, performance, and website usability.

1.3 Cookies

We use cookies to:

• Improve website performance
• Analyse traffic and usage
• Remember viewing preferences

Because we do not have public login accounts or online sales, cookies are used minimally and only for basic website functionality.

You may disable cookies in your browser; however, some site functions may be affected.

We use your information to:

• Respond to trade or wholesale enquiries
• Provide product details, specifications, and quotations
• Assist with technical support
• Maintain internal business records
• Improve our website and service quality
• Communicate with you about your enquiry

We do not sell or rent your information.
We also do not use information for consumer marketing since our website is not consumer-facing.

We only share information with trusted third parties when necessary to operate our business, such as:

• Website hosting providers
• IT support services
• Email communication platforms
• Logistics partners (when arranging delivery for trade orders)
• Regulatory authorities where legally required

All third parties must handle your information securely.

We take reasonable steps to protect your information from:

• Unauthorised access
• Loss or misuse
• Alteration
• Disclosure

Our hosting and communication systems use secure infrastructure.
However, no method of transmission over the internet is completely risk-free.

You may request:

• Access to the information we hold about you
• Correction of inaccurate information
• Deletion of information that is no longer required
• To opt out of any future trade communication

To make a request, contact sales@gptruckproducts.com.au.

Our website may contain links to manufacturer websites, product documents, or external tools.
These websites may collect their own data and operate under different privacy policies.

We are not responsible for the content or practices of third-party websites.

We retain enquiry information only for as long as reasonably needed to:

• Respond to your request
• Maintain trade documentation
• Comply with legal and tax obligations
• Support ongoing business relationships

When information is no longer needed, we take reasonable steps to delete or anonymise it.

Some of our technology providers may process or store data outside Australia.
We take steps to ensure they meet privacy standards consistent with the Australian Privacy Principles (APPs).

We may update this Privacy Policy from time to time.
The latest version will always be available on this page with an updated “Last Updated” date.

For privacy enquiries or data requests:

GP Truck Products
Email: sales@gptruckproducts.com.au
Website: https://gptruckproducts.com.au