1.1 All prices provided in quotations are EX-GST, unless otherwise stated.
1.2 Quotations are valid for the period indicated on the quotation, typically 30 days.
1.3 Pricing may change without notice if:

• Supplier pricing changes

• Exchange rates fluctuate

• Stock availability changes

• Freight or logistics costs increase

1.4 A quotation does not constitute acceptance of an order.
An order is only confirmed once we provide written acceptance (invoice or order confirmation).

2.1 Orders must be submitted via email, purchase order, or approved communication channels.
2.2 We reserve the right to accept or reject any order at our discretion.
2.3 Orders for special-order, non-stock, or custom items are non-cancellable and non-returnable.

3.1 Payment terms will be stated on your invoice or account agreement.
3.2 Unless otherwise agreed:

• COD applies for non-account customers

• Approved account customers must adhere to their agreed credit terms

3.3 Late payments may incur:

• Credit hold

• Suspension of further supply

• Withdrawal of credit terms

4.1 Freight charges will appear on the invoice unless otherwise agreed.
4.2 Additional freight charges may apply if:

• Oversized items

• Urgent dispatch

• Special handling requirements

• Third-party courier surcharges

• Airfreight adjustments after booking

4.3 Risk passes to the customer when goods leave our warehouse.
4.4 Delivery times are estimates only. We are not liable for delays caused by carriers, suppliers, or unforeseen conditions.

5.1 We do not accept returns for:

• Incorrectly ordered items

• Change of mind

• Non-stock or special-order items

• Electrical components

• Used, installed, or damaged goods

5.2 Warranty applies only to manufacturing defects and is limited to:

• Replacement of the part

• Repair

• Or credit at our discretion

5.3 Warranty does not cover:

• Incorrect installation

• Misuse

• Modification

• Normal wear and tear

• Incorrect application or fitment

5.4 All warranty claims must include:

• Proof of purchase

• Photos or description of the issue

• Vehicle or equipment details

• Installation information

5.5 Credit will only be issued once the returned product is inspected and approved.

6.1 Product images, drawings, technical specifications, and descriptions are provided for reference only.
6.2 We make reasonable efforts to ensure accuracy, but variations may occur depending on:

• Supplier updates

• Product revisions

• Manufacturing changes

6.3 Customers are responsible for verifying compatibility and suitability before ordering.

7.1 To the maximum extent permitted by law, GP Truck Products is not liable for:

• Loss of profit

• Downtime or labour costs

• Consequential or indirect damages

• Incorrect installation or application of parts

7.2 Our total liability is limited to the value of the goods supplied.

8.1 GP Truck Products supplies only to distributors, industrial, and commercial customers.
8.2 We do not offer consumer guarantees under the Australian Consumer Law for retail customers, as our business is not consumer-facing.
8.3 The website is intended for product reference and enquiry purposes only. We do not offer online purchasing through this website.

9.1 Information submitted through enquiries is handled in accordance with our Privacy Policy.
9.2 We do not sell, rent, or distribute customer data.

10.1 All branding, images, product descriptions, diagrams, and content on our website are the property of GP Truck Products or our suppliers.
10.2 They may not be copied, reproduced, or distributed without written permission.

11.1 These Terms are governed by the laws of Victoria, Australia.
11.2 Any disputes will be handled in the jurisdiction where GP Truck Products operates.

We may update these Terms at any time.
The latest version will always be available on this page.