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General FAQs

1. What is GP Truck Products?

GP Truck Products, established in 2011 as a division of General Pneumatics, specializes in supplying high-quality truck and trailer parts, focusing on air brake systems and related components.

gptruckproducts.com.au

2. Where are you located?

Our headquarters are at 29 Hinkler Rd, Mordialloc, Victoria, 3195, Australia.

gptruckproducts.com.au

3. How can I contact customer support?

You can reach us via:

  • Phone: +61 3 9580 1811
  • Fax: +61 3 9580 1822
  • Email: sales@gptruckproducts.com.au

Alternatively, use our online contact form on our website.

gptruckproducts.com.au

4. What products do you offer?

We provide a comprehensive range of products, including:

  • Air Brake Filtration
  • Air Brake Tube
  • Chassis
  • Coupling
  • Electrical
  • Fitting
  • Fitting Kit
  • Merchandiser
  • Rubber Hoses
  • Safety Products
  • Suzi-Coils
  • Workshop Equipment

For a detailed product list, please visit our Products Page.

5. Are your products compliant with industry standards?

Yes, our products comply with Department of Transport (D.O.T) and Australian Standards, including ADR 38/05, ensuring safety and reliability.

gptruckproducts.com.au

6. Do you offer product catalogue?

Yes, you can download our latest product catalogue and other resources from our Downloads Page.

7. How do I place an order?

Orders can be placed by contacting our sales team via phone or email. Please reach out to us at +61 3 9580 1811 or sales@gptruckproducts.com.au for assistance.

8. Do you offer international shipping?

For information regarding international shipping, please contact our customer support to discuss your specific requirements.

9. What are the shipping costs?

Shipping costs vary based on the destination and order size. Our team will provide detailed shipping information upon order placement.

10. What payment methods do you accept?

We accept direct debit or bank transfer. Please contact our sales team for specific payment options.

11. What is your return policy?

For details on returns and exchanges, please contact our customer support team.

12. How can I get technical support for your products?

For technical assistance, please contact our support team at sales@gptruckproducts.com.au or call +61 3 9580 1811.

13. Where can I find maintenance manuals for your products?

Maintenance manuals, such as the TruckMaster and DumpMaster Maintenance Manual, are available on our Downloads Page.

14. How do you handle my personal information?

We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information.

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